Frequently Asked Questions

  • Our staff has over 25+ collaborative years of experience which includes but is not limited to Family Med., Cardiovascular, Thoracic Surgery, Endocrinology, Neurology, Mental Health, Ob/Gyn, Hospital, DME, Oncology, etc.

  • Our reports include the following; Charges Summary, Payments Summary, Aging Reports (A/R), Adjustments Summary (write-offs, refunds), etc.

  • Our facility charges a Set Up fee of $300.00 per provider and 10% of the collected amount to operate all Billing and Collections functions; however, we value your business needs therefore, we are able to customize our services according to your requirements. (Consultations Fees are separate.)

  • We carry Liability, Errors, and omission coverage.

  • Our company uses MediSoft, however, we are able to establish connections with the system that your company is currently using from a remote location.

  • Your claims will be primarily handled by the two partners. There is a certified coder on staff to ensure proper billing.

  • The provider’s office will supply us with the billing and coding information. (Charge Sheet) We have systems in place to scrub each account in order to assure the codes are used correctly.

  • 0 - 30 Days (73%), 31 - 60 Days (15%), 61 - 90 Days (6%), 91 – 120 Days(4%), 120+ Days (2%)

  • We are here for the best interest of your company. We will inform your facility of any trends or contract issues that are not beneficial to your company.

  • We pride ourselves in giving the best customer service possible. Our team has plans in place to ensure coverage at all times.

Have more questions? Get in touch.